AI powered Customer Support for financial and telco services

Transform online customer support experience

Online customer support is hard. Often, finding the right solution to a support request can be excruciating and time consuming. This results in poor customer experiences and low online sales conversion rates.

NESHA, our AI powered chatbot can guide your customers automatically through their online purchase, service and support experiences. We do this by seamlessly combining web chat, smart workflow, Natural Language Processing, Machine Learning and automation.

Transform your customers' online experiences through NESHA offering immediate online help, answering questions and intelligently guiding customers through their purchase, service or support experience.

NESHA can also integrate with intercom and escalate support requests to a human assistant seamlessly.

Engage your customers

I'm really confused about what housing mortgage plan is the best for me?
No problem, allow me to guide you step by step. Please tell me the annual income group you are in:
  • $50,000 - $100,000
  • $100,000 - $150,000
  • $150,000 - $200,000
  • $200,000+
$150,000 - $200,000
Okay, based on this, the best housing mortgage plan for you is our SuperCool Housing Mortgageplan. For more information, please click this link.

NESHA provides businesses with a quick and easy way to interact with, conduct transactions, answer questions and resolve issues of its customers using Artifical Intelligence powered Virtual Assistants.

NESHA learns from each customer interaction using Machine Learning, and learns to handle potentially all customer interactions on its own within a short amount of time!

NESHA uses sophisticated Natural Language Processing (NLP) to categorise and understand what information your customers need and helps resolve their issues easily and quickly.

NESHA operates in real time and proactively predicts customer intentions - offering specific help when it detects that a customer may need assistance. For example, a client has visited several mortgage pages and pauses on a specific page whereby NESHA can proactively engage the client.

Features

Reduce your customer support requests

Make your site more engaging

Help your users find the right info quickly

Reduce bounce rate off from your site

Integrate with intercom and move from chatbot to a human assistant seamlessly

Just drop a few lines of Javascript code and you're good to go!

Benefits

A happy customer = a happy you! NESHA helps your organisation work more efficiently by:

Nesha is online

Hello! I am Nesha. How may I help you?

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